Auditing the quality management system of an organization as a third party, independently and partially, is sometimes becomes very tricky and difficult. Since the performance of a full quality management system can only be identified by audits. Identification of the system performance and identification of effectiveness requires auditors with special knowledge and skills. This course is mainly for preparing the auditors with such knowledge and skills.
Quality management system lead auditor course is designed not only to help people perform capable and value-adding quality audits, but also to develop attendees wider understanding of quality management systems design and implementation. Particularly helps to the attendees on subjects such as customer satisfaction, continual improvement and the management of processes and how these critical issues can be embedded into the quality management system of an organisation. The aim of this course is to provide delegates with the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011
o Terms And Terminology o Quality Management Systems o PDCA o QMS Documented Information – Maintaining & Recording o Audit Types o Auditing the QMS Processes o Accreditation, & Certification o People In The Audits And Responsibilities o Auditor Characteristics o Audit Process o Audit Objectives and Audit Scopes o Audit Duration o Auditor Selection and Audit Team Formation o Audit Types o Auditing Customer & Other Requirements o Auditing Outsourced Processes o Stage 1 Audit o Stage 1 Audit o Audit Planing o Check List Preparation o Opening Meeting o Stage 2 Audit Role Play o Nonconformity Identification o Audit Review o Closing Meeting o Nonconformity Recording and Reporting o Follow Up Audit o Corrective Actions
This course will benefit you best with your initial knowledge about; a) Management systems The Plan, Do, Check, Act (PDCA) cycle The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement. b) Quality management The fundamental concepts and the seven quality management principles (see ISO 9000) The relationship between quality management and customer satisfaction. c) ISO 9001 An understanding of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing a CQI and IRCA Certified ISO 9001:2015 Foundation (QMS)Training course or equivalent.
This course approved by CQI & IRCA with the registration no:18038
This course can be delivery both as classroom training or virtual classroom training. In case of virtual class course the exam will be classroom based on the planned venues.