Auditing the quality management system of an organization as a third party, independently and partially, is sometimes becomes very tricky and difficult. Since the performance of a full quality management system can only be identified by audits. Identification of the system performance and identification of effectiveness requires auditors with special knowledge and skills. This course is mainly for preparing the auditors with such knowledge and skills.
Who Should Attend ?
Quality management system lead auditor course is designed not only to help people perform capable and value-adding quality audits, but also to develop attendees wider understanding of quality management systems design and implementation. Particularly helps to the attendees on subjects such as customer satisfaction, continual improvement and the management of processes and how these critical issues can be embedded into the quality management system of an organisation. The aim of this course is to provide delegates with the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
* o Terms And Terminology o Quality Management Systems o PDCA o QMS Documented Information – Maintaining & Recording o Audit Types o Auditing the QMS Processes o Accreditation, & Certification o People In The Audits And Responsibilities o Auditor Characteristics o Audit Process o Audit Objectives and Audit Scopes o Audit Duration o Auditor Selection and Audit Team Formation o Audit Types o Auditing Customer & Other Requirements o Auditing Outsourced Processes o Stage 1 Audit o Stage 1 Audit o Audit Planing o Check List Preparation o Opening Meeting o Stage 2 Audit Role Play o Nonconformity Identification o Audit Review o Closing Meeting o Nonconformity Recording and Reporting o Follow Up Audit o Corrective Actions